Terms & Conditions

Payment Terms - For all web design services:
33% with order
33% upon completion of the development stage
Remainder upon completion of amendments, corrections and extra's prior to publication

Terms and Conditions

1. Acceptance
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies you have read and accepted our terms and conditions.

2. Charges
Charges for services to be provided by Media Matters Technology Ltd are defined in the project quotation which the Client receives via e-mail. Quotations are valid for a period of 30 days. Media Matters Technology Ltd reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of thirty three (33) percent of the project quotation total before development commences. A second charge of thirty three (33) percent is required upon completion of the development stage, with the remaining thirty four (34) percent of the project quotation total, plus any additional fees agreed with the client (outside of the project quotation)due upon completion of the work and prior to upload to the server or release of materials.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to Media Matters Technology Ltd. Our banking details will be supplied on The Clients invoice.

3. Client Review
Media Matters Technology Ltd will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. Upon  the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Media Matters Technology Ltd otherwise within ten (10) days of the date the materials are made available to the Client.

4. Turnaround Time and Content Control
Media Matters Technology Ltd will install and publicly post or supply the Client's website by the date agreed with the Client.

In return, the Client agrees to delegate a single individual as a primary contact to aid Media Matters Technology Ltd with progressing the commission in a satisfactory and expedient manner.

During the project, Media Matters Technology Ltd will require the Client to provide in advance of the project start date website content; text, images, movies and sound files.

5. Failure to provide required website content:
Media Matters Technology Ltd is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

We therefore ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we do need the text content for your site in advance to enable the SEO to be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do so within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above conditions are to avoid delays, please do not do not give us the go ahead to start your project until all your content is ready for supply.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this matter.

Using our content management system you are able to keep your content up to date for yourself.

6. Payment
An invoice will be provided by Media Matters Technology Ltd prior to start of the project (see above for payment terms).  Accounts that remain unpaid thirty (30) days after the completion date will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

7. Additional Expenses
Client agrees to reimburse Media Matters Technology Ltd  for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography, or additional web design work agreed with the client and outside the scope of the original project quotation.

8. Web Browsers
Media Matters Technology Ltd makes every effort to ensure websites are fully responsive and are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.) and computing platforms (Windows, OSX, android etc) Client agrees that Media Matters Technology Ltd cannot guarantee correct functionality with all browser software across different operating systems and platforms.

Media Matters Technology Ltd cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website has been designed and handed over to the Client. As such, Media Matters Technology Ltd reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

9. Default
Accounts unpaid thirty (30) days after the date of completion will be considered in default.

10. Termination
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

11. Indemnity
All Media Matters Technology Ltd services may be used for lawful purposes only. You agree to indemnify and hold Media Matters Technology Ltd harmless from any claims resulting from your use of our service that damages you or any other party.

12. Copyright
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Media Matters Technology Ltd the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Media Matters Technology Ltd permission and rights for use of the same and agrees to indemnify and hold harmless Media Matters Technology Ltd from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Media Matters Technology Ltd that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

13. Standard Media Delivery
Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered via e-mail etc) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Media Matters Technology Ltd  to return to the Client any images or printed material provided for use in creation of the Client's website, such return cannot be guaranteed.

14. Design Credit
A link to Media Matters Technology Ltd will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £5000, a fixed fee of £500 will be applied. The Client also agrees that the website developed for the Client may be presented in Media Matters Technology Ltd's portfolio.

15. Access Requirements
If the Client's website is to be installed on a third-party server, Media Matters Technology Ltd must be granted temporary read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

16. Post-Placement Alterations
Media Matters Technology Ltd cannot accept responsibility for any alterations caused by a third party occurring to the Client's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

17. Domain Names
Media Matters Technology Ltd may purchase domain names and domain name renewals on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Media Matters Technology Ltd. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

18. General
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

19. Governing Law
This Agreement shall be governed by English Law.

20. Liability
Media Matters Technology Ltd hereby excludes itself, its Employees and or Agents from all and any liability from:

    Loss or damage caused by any inaccuracy;
    Loss or damage caused by omission;
    Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
    Loss or damage to clients' artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Media Matters Technology Ltd to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

21. Severability
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid,

All quotations are provided excluding VAT, which is charged at the current UK prevailing rate.